(626) 838-2898    |    swimwithgraceinc@gmail.com

FAQ

What happens if I have more than one child?

If you have 2 or 3 children, you can split the lesson times and packages. For example, you can purchase 10, 60 min lessons. It could be 30 mins each for 10 lessons or 5, 1 hr lessons for each child. 3 children can also split the hour (20 minutes each).

Do you offer Mommy and Me classes?

Sorry, we do not.

What is the youngest age you accept?

The youngest is 3 years old.

Where are you located?

We do not have a set location. Lessons are taught at your own pool.

What if I don’t have a pool?

Unfortunately, we do not offer a location. You would have to provide one. Most public places do not allow private lessons.

How many lessons do I need to take before I can learn to swim?

This depends on what the goals of the students are. Some may want just basic survival skills and others may want to learn to swim laps. Every swimmer is different and learns at different rates. For example, there are students who take 2 lessons to learn to tread, float, and swim to the wall. Others may take 10 or more lessons to perfect their freestyle.

I am an adult who has never had lessons, what should I expect?

Our lessons are in a private setting, so you don’t feel embarrassed or overwhelmed. We will teach you at your own pace.

Do you still teach when it rains?

Yes, as long as there is no lightning or thunder.

What if I’m late to class?

We do not offer make-up time for late lessons. We are respectful of everyone’s time and cannot extend for a student’s delay. We will only finish whatever the remaining time is for that day. For example, if you arrive 10 mins late for a 30 min class, we would finish the remaining 20 mins for that day.

What should I bring to class?

Swimsuit, sunscreen, towel, goggles, swim cap (for medium and long hair), and payment

How should I prepare for class?

If you will be in the sun, please apply sunscreen at least 30 minutes prior to class. This will keep the sunscreen on your skin and out of the pool water. If possible, rinse off before entering the pool. No eating at least 1 hour before lesson start time.

I have my own pool, can you come to me?

Yes

What temperature should I heat my pool?

Typically pools do not require heating June-August, or whenever it’s been consistently over 88+ degrees outside. If it’s during spring or fall, we suggest heating anywhere between 86-89 degrees. The warmth helps students focus better and adjust to the water more easily.

Do you offer Refunds?

No, if you are unable to finish your package of 10 lessons, you can transfer the lessons to another student. Lessons not used by the end of the calendar year will be forfeited. Students will not receive credit to complete packages for the following year.

What types of payments do you accept?

We accept cash (preferred), Zelle, and check.

Do you offer discounts?

We do not.

What’s your cancellation policy?

Please let us know at least 24 hours in advance if you cannot make class. Students will be charged the full amount if there is a no show. There is an exception for students who are sick or have an emergency.

What are your policies about COVID and being sick?

If you do not feel well, please rest and we can schedule class another time. Please do not attend class if you had diarrhea, fever, vomit, or severe runny nose/cough within the last 24 hours. Students who had COVID may return to class when they test negative. If students are in close contact with a positive person, I would like to wait at least 7 days before teaching them.

I will also let students know if I am in contact or not feeling well too. Being healthy and safe is most important.

I’m ready! How do I sign up?

You can sign up via email or text. Email: swimwithgraceinc@gmail.com, Phone: (626) 838-2898

I still have more questions, what’s the best way to contact you?

Please email swimwithgraceinc@gmail.com or text (626) 838-2898 for the quickest response. Since we are in the pool during business hours and cannot immediately respond to email and text, please allow us 2-4 days to get back to you. We value your inquiries and questions and strive to answer them as soon as possible.